Your privacy • Our responsibility

Krikia Privacy Policy — Your data, our protection

Every piece of your data is completely safe at Krikia. What information is collected, how it's used, where it goes, and how it's protected — it's all clearly laid out here.

Last updated: January 2026

How do we protect your privacy?

Six core pillars of Krikia's Privacy Policy — keeping your data safe at all times.

SSL encryption

Every transaction and piece of personal data is protected with industry-standard 256-bit SSL encryption. No third party can access this information.

Data Is Not Shared

Krikia never sells or shares your personal data with any third party — not under any circumstances, ever.

Secure Data Storage

All data is stored on secured servers. Regular security audits are conducted to prevent any data breaches.

In your hands

You can request to update, correct, or delete your data at any time. Your data belongs to you.

Transparent Cookie Policy

You are clearly informed about which cookies are in use and why. You have the option to disable non-essential cookies.

Minor protection

Krikia does not collect or process data from anyone under the age of 18, under any circumstances. Child protection is our highest priority.

This Privacy Policy applies to all services on the Krikia platform. By using Krikia, you are considered to have agreed to this policy. Please take a moment to read it through — it won't take long.

What data is collected?

Section 1

Krikia collects only the data that is strictly necessary to provide our services. We do not collect any excessive or unnecessary information.

Data Type Example Purpose of collection
Identity Information Name, date of birth, national ID number KYC verification
Contact Information Mobile number, email address Account management
Financial information BKash / Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Security Monitoring
Gaming activity Betting history, game preferences, login times Service Improvement

Krikia never collects your bank account number, card number, or PIN. All payments are processed exclusively through secure third-party payment gateways.

How is the collected information used?

Section 2

Krikia is transparent about every reason your data is used. There are no hidden uses — what we say is exactly what happens.

  • Your identity and contact information are used to create and manage your account.
  • Financial information is used to process payments and maintain transaction records.
  • Device information is used to ensure platform security and prevent fraud.
  • Your gaming data is used to deliver personalised game suggestions and promotions.
  • Contact information is used to maintain effective communication with the support team.
  • Data required to meet legal obligations is retained accordingly.
  • Email or SMS may be used to notify you of new offers and updates (you can opt out at any time).

Krikia does not share your data with third parties for advertising purposes. You can opt out of marketing communications at any time through your account settings.

Who is your data shared with?

Section 3

Krikia does not sell your data. However, limited information may be shared with trusted partners as necessary to operate our services.

  • Payment Processors: bKash, Nagad, Rocket — only the data required to complete transactions.
  • Game provider: Pragmatic Play, Jili, Evolution — limited data shared solely for game operation.
  • Law enforcement: Data may be disclosed pursuant to a court order or legal obligation.
  • Cybersecurity partner: Security firms engaged to protect the platform.

All third parties have signed our privacy agreement and are GDPR-compliant. They are not permitted to use your information for their own purposes.

Cookie Policy

Section 4

Krikia uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and keeping the platform fully functional.
  • Functional cookies: Used to remember your language preference and settings.
  • Analytics Cookies: Helps us understand which parts of the website are used most (anonymised analytics).
  • Advertising Cookies: Krikia does not use third-party advertising cookies.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Data Security Measures

Section 5

Krikia uses industry-leading security technology to protect your data. This isn't just a promise — thousands of transactions are processed safely on our platform every day.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Two-Factor Authentication (2FA) is available for your account.
  • 24-hour server monitoring and detection of unusual activity.
  • Regular third-party security audits and penetration testing.
  • Data Backup — multiple times daily to secure servers.
  • Staff access to data is restricted — only those who need it for their role can access it.

Never share your password or login credentials with anyone. Krikia will never ask for your password by phone or message — if you receive such a request, report it immediately.

How long is your data retained?

Section 6

Krikia does not retain data beyond the period necessary. Retention periods vary depending on the type of data.

  • Account information: For the duration the account remains active. 5 years after closure for legal compliance.
  • Financial transaction records: A minimum of 5 years, in accordance with Bangladesh financial regulations.
  • Gaming history: For the duration the account remains active, then 2 years.
  • Support conversations: 2 years after the issue is resolved.
  • Cookies and session data: At the end of a session or a maximum of 30 days.

After the retention period, all personal data is permanently deleted or anonymised so that it can no longer be identified.

Your rights

Section 7

You have important rights regarding your data on the Krikia platform. To exercise these rights, please contact our support team.

  • Right to Know: You can request to know what information we hold about you.
  • Right to rectification: You may request that any inaccurate information be corrected.
  • Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
  • Right to Portability: You can export your data in a machine-readable format.
  • Right to object: You may object to your data being used for specific purposes.

Rights requests are typically processed within 7 business days. For urgent matters, please contact us via live chat.

Privacy Policy Updates

Section 8

Krikia may update this Privacy Policy as needed. Any changes will be handled in accordance with the process outlined below.

  • The revised policy will be published on this page, and the "Last Updated" date will be changed accordingly.
  • Members will be notified of significant changes via email or in-app notification.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request closure of your account.

If you have any questions or concerns about this Privacy Policy, our privacy team is always ready to help.

Your data Full control in your hands

Every Krikia member owns their own data. We are simply the custodians — you make the decisions.

Privacy Support

To delete, correct, or export your data, contact our support team. Requests are handled within 7 business days.

Right to Access Your Data

You can request to view the information krikia holds about you at any time.

Right to rectification

Request corrections to inaccurate or outdated information at any time.

Right to Erasure

Your data will be permanently deleted where there is no legal obligation to retain it.

Right to Data Export

You can export your data in CSV or JSON format.

Right to Opt Out of Advertising

Opt out of marketing communications or promotional messages at any time.

Right to Restrict Processing

You may object to and restrict the use of your data for specific purposes.

Your privacy is protected — enjoy Krikia with complete peace of mind!

At Krikia, your data is secure and every transaction is protected. Register now and start enjoying Bangladesh's best gaming experience.

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